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Ealing HELP Supporting Famlies of Children with Disabilities in Borough
Ealing HELP
Ealing Services

Ealing Services
 

Frequently Asked Questions

 
 
For details of any of the FAQs listed on this page, click on its name.

FAQs Local Support
EALING CROSSROADS CARING FOR CARERS: How long will I be on the waiting list?
We cannot predict that, as it is dependant on children either moving out of borough, or to adult services.
EALING CROSSROADS CARING FOR CARERS: Which service is most in demand?
At present we have more families waiting for home based respite than the after school club.
EALING CROSSROADS CARING FOR CARERS: Are your staff trained and CRB checked?
All staff receive ongoing training and are CRB checked.
EALING CROSSROADS CARING FOR CARERS: Can you look after all my children while I have a break?
That depends- we have to make care plans for all children we work with, and carry out risk assessments to...
EALING CROSSROADS CARING FOR CARERS: Is your scheme registered and monitored?
Yes, we are registered with the Commission for Social Care Inspectorate (CSCI) and we also have a quality assurance system...
Ealing Mencap – Connexions Project: What happens when my son/daughter is 25?
The Connexions workers will try to link you in with other organisations that will be able to offer advice and...
P.E.S.T.S: Can I just come to P.E.S.T.S?
Yes if you have a child aged 0 to 5 with a disability / special need and you have spoken...
P.E.S.T.S: Is transport provided?
Yes within the London Borough of Ealing, to PESTS and back to your home .
P.E.S.T.S: Can I bring other children in the family?
Yes. Brothers and sisters under 5 years old are welcome.
P.E.S.T.S: Is there a waiting list?
No.
P.E.S.T.S: Is there a charge?
No.
Sure Start South Northolt: Do I live in the area?
Please see map / leaflet or telephone to find out.
Contact a Family - Ealing: Can you provide legal advice and representation?
No, but we can direct you to organisations that can.
Contact a Family - Ealing: Can you provide advice on immigration issues?
No, but we can direct you to organisations that can.
Contact a Family - Ealing: Can you help with welfare benefits and appealing decisons?
Yes we can provide advice, help with filling in forms and advocacy in appealing decisons but we cannot provide legal representation.
Contact a Family - Ealing: Can you help me if I live outside the borough of Ealing?
Unfortunatley we are only funded to support families in Ealing but you can contact our national freephone helpline for information...
Sure Start Acton: What services can you offer me?
Family support groups including toddler groups, healthy living groups, health support groups. We also offer family day trips and...
Sure Start Acton: Can Sure Start pay for my childcare?
No, Sure Start does not pay for childcare. Support for childcare is through Working Tax Credit or local colleges...
Sure Start Acton: Does Sure Start run a creche?
No, Sure Start has specific creches to support groups, but we do not run a full time creche. The...
Sure Start Acton: Why does Sure Start Acton only serve South Acton, Acton Vale and Rufford and Moreton Estates?
We are funded by Central Government to serve a specific number of the population in an area of deprivation. ...
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